All shipping charges have been updated to reflect recent increases from USPS and FedEx. Due to an unusually high volume of misdirected international first class packages, many of the international shipping charges will now reflect shipping via USPS Priority International Mail. We apologize for any inconvenience this may cause you! Most items to the Continental US are shipped via FedEx ground. FedEx does not deliver to P.O. Boxes. FedEx charges a $15.00 fee for packages sent to the wrong address. If this happens and it is your fault, we will bill you. Make sure that you give us the correct address. If you only give us a P.O. Box, we are required to ship via USPS. Some lighter items are shipped USPS first class mail or priority post. We also utilize the USPS flat rate boxes when we can. All international deliveries are shipped via USPS Priority Air unless other arrangements are made. Free shipping is via FedEx ground or normal USPS. Any items listed as having Free Shipping and orders exceeding $199.00 that qualify for Free Shipping, is to the Continental US only. Overnight or other faster delivery will be an extra charge. We are not responsible for any taxes, customs fees or import tariffs of any kind that you may be required to pay when your order is delivered. Several large items have had the oversize package charge built into their prices. Please e-mail us for a shipping quote if you do not easily find your location or country listed. Most orders are processed and shipped within 1-2 business days (Monday - Friday). All orders are individually reviewed by a member of our Customer Service team. Orders with separate shipping and billing addresses may take longer to process. If a change is made to your order after you have placed it and before it has been shipped, your order could be delayed up to 24 hours.
International Customs Tax
All customs taxes will be the responsibility of the buyer. Cyclemax does not calculate, track or pay customs taxes.
We try to always have the lowest prices available. Please let us know if you see an identical item advertised for less somewhere else and we will see what can be done. We do not have any handling fees that get built into our pricing and our shipping costs are some of the lowest in the industry. Please keep this in mind when comparing prices. Some manufacturers set limits on how much we are allowed to discount their products in our advertising.
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